Terms of Service

Effective Date: 6/16/2026

Welcome to the Step By Step Pediatrics website ("Website"). These Terms of Use ("Terms") govern your access to and use of our Website and any related online services provided by Step By Step Pediatrics ("Practice," "we," "our," or "us").

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.

Acceptance of Terms

Your use of this Website constitutes your acceptance of these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to the Website.

Your continued use of the Website after any updates constitutes acceptance of the revised Terms.

Medical Disclaimer

The information provided on this Website is for general informational and educational purposes only.

The content on this Website:

Is not medical advice.
Is not intended to diagnose, treat, cure, or prevent any medical condition.
Should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified healthcare provider regarding any medical concerns.

Never disregard professional medical advice or delay seeking treatment because of information obtained from this Website.

No Physician-Patient Relationship

Use of this Website, including submission of forms, emails, appointment requests, text messages, or other communications, does not establish a physician-patient relationship.

A physician-patient relationship is established only after a patient has been accepted by the Practice and appropriate consent and registration procedures have been completed.

Emergency Medical Situations

This Website is not intended for medical emergencies.

If you believe your child is experiencing a medical emergency:

Call 911 immediately.
Go to the nearest emergency room.
Contact emergency medical services without delay.

Do not rely on email, website forms, text messages, patient portal messages, or other electronic communications for urgent or emergency medical needs.

Website Content

All content on this Website, including but not limited to:

Text
Graphics
Logos
Images
Videos
Educational materials
Design elements
Software and functionality

is owned by or licensed to Step By Step Pediatrics and is protected by applicable intellectual property laws.

Content may be viewed and used solely for personal, non-commercial purposes.

You may not:

Copy or reproduce Website content for commercial purposes.
Modify or create derivative works.
Distribute Website content without written permission.
Use Website materials in a misleading or unlawful manner.

User Conduct

When using this Website, you agree not to:

Violate any applicable law or regulation.
Submit false, misleading, or fraudulent information.
Attempt to gain unauthorized access to the Website or related systems.
Introduce viruses, malware, or harmful code.
Interfere with Website functionality or security.
Use the Website in a manner that may harm the Practice or other users.

We reserve the right to restrict or terminate access for any user who violates these Terms.

Appointment Requests and Online Communications

The Website may provide appointment request forms, contact forms, patient portals, online scheduling systems, text messaging services, or other communication tools.

Submission of an appointment request does not guarantee an appointment.

Appointments are not confirmed until you receive confirmation from the Practice.

Electronic communications may experience delays, technical issues, or delivery failures. The Practice is not responsible for consequences resulting from delayed or unsuccessful communications.

Patient Portal and Third-Party Services

The Website may provide access to third-party services, including:

Patient portals
Electronic health record systems
Online scheduling tools
Billing and payment services
Telehealth platforms

Use of these services may be subject to separate terms, conditions, and privacy policies maintained by those providers.

Step By Step Pediatrics is not responsible for the operation, availability, security, or content of third-party services.

Payments and Billing

If online payment services are offered, you agree to provide accurate billing information and authorize charges associated with services rendered.

All payments are subject to applicable billing policies, insurance requirements, and healthcare regulations.

The Practice reserves the right to modify billing procedures at any time.

Text Messaging and Electronic Communications

By providing your mobile phone number, you consent to receive communications related to your relationship with the Practice, including appointment reminders, scheduling information, and other healthcare-related communications.

Message frequency may vary.

Message and data rates may apply according to your mobile carrier's plan.

You may opt out of non-essential text communications as permitted by law.

Links to Third-Party Websites

This Website may contain links to third-party websites for convenience or informational purposes.

We do not endorse or control third-party websites and are not responsible for:

Their content
Privacy practices
Security measures
Accuracy of information

Your use of third-party websites is at your own risk.

Disclaimer of Warranties

This Website is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Step By Step Pediatrics disclaims all warranties, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy of information
Availability of the Website

We do not guarantee that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Step By Step Pediatrics, its physicians, employees, contractors, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from:

Use of or inability to use the Website
Reliance on Website content
Technical interruptions
Unauthorized access to information
Errors or omissions on the Website
Third-party websites or services

If liability is imposed despite the foregoing limitations, such liability shall be limited to the maximum extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Step By Step Pediatrics and its physicians, employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:

Your use of the Website
Your violation of these Terms
Your violation of any applicable law or third-party rights

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict-of-law principles.

Any dispute arising from these Terms or use of the Website shall be brought exclusively in the state or federal courts located in Arizona.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions regarding these Terms of Use, please contact:

Step By Step Pediatrics
5680 W Chandler Blvd, Suite 3
Chandler, AZ 85226

Phone: (480) 776-0440

Website: www.stepbysteppediatrics.com